Survey Programmer

The role of the survey programmer is to execute and deliver online market research surveys using the Decipher platform. This is an entry level position in which you will be given hands on training and the skills to make decisions to do what is right for survey respondents and our clients. This position requires direct communication with clients, independent programming time as well as a team based approach.

Technical requirements:

  • Proficient in Decipher platform (at least 2 years experience)
  • Intermediate level skills with Python 2.7 (or other languages), XML, HTML, JavaScript, and CSS “OR” have strong problem solving skills with the ability to learn things quickly in a challenging environment and think outside the box
  • Experience in other survey programming platforms is a plus
  • Knowledge of the Microsoft Office suite

Responsibilities:

  • Turning a questionnaire document into an online survey using Decipher
  • Testing survey programs to ensure that they are error-free and meet client expectations
  • Working with the client services team to ensure that client expectations are met and exceeded
  • Communicating with clients to obtain clarifications and/or to resolve survey programming issues
  • Troubleshooting and resolving issues with programmed surveys while they are in field
  • Reviewing collected data for outliers, skip logic issues, or inconsistencies
  • Working with the engineering team to improve the quality of our surveys

Some other qualities we’re looking for:

  • Positive, can‐do attitude that’s infectious
  • Driven, always looking to do more
  • Ownership over work
  • Team player, team > self
  • Obsessive over quality
  • Great at communicating
  • Curious, always enthusiastic to learn new things
  • Giving, loves to help others.
  • Nerdy, if you are, you know it
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