Ricca Group: Medical Market Research

The Internet Survey Specialists

Programming surveys of any complexity

Whether a straightforward ten minute questionnaire, or an hour long conjoint, Ricca Group has the technology to handle surveys of any scope. Our graphic designers can edit each survey page to your exact "look and feel" expectations while our experienced programmers can tackle any logic requirements. We also offer a long list of options to further customize the survey for your needs. Ricca Group is committed to be being flexible and accommodating ensuring complete client satisfaction.

Managing quota groups

Medical projects often require complex quota groups which must be handled with pinpoint accuracy. Our experience ranges from projects with one simple quota group to those with sixty-four quota groups requiring complex sample information and screening questions. Our flexible survey platform allows us to change quota groups at a moment's notice, so projects continue without interruption. With Ricca Group, you will never need worry that the proper geographic and quota group distribution is achieved.

Hosting surveys on our secure servers

Security is essential for all the information we collect. All of our data transfers use a 256-bit encryption algorithm, the same level of security used by most credit card companies. All collected information is then stored on our secure servers located in our state-of-the-art data center; Redundant power supplies and high bandwidth connections ensure our surveys are up and running without interruption.

Supporting surveys with phone
and online tech support

After the surveygoes live, Ricca Group takes an active role in making sure that respondents receive all the help they need to complete the survey quickly and accurately. Besides having access to a detailed help section and intelligent error message handling, respondents can submit a trouble ticket directly from the survey or get assistance from one of our live tech support professionals.